Privacy Policy

• Account details: your email address, username and a password. The password is stored only as a one-way hash, so nobody at MegaHub can read it.
• Order and wallet records: what you bought (service, country, number, boost, gift card, rental), its status, the amounts, your wallet balance, and the bank transfers that funded it.
• Codes you receive: verification codes and messages delivered to a number you ordered, shown to you in your order history.
• Technical data: your IP address, browser and device type, and security logs, used to keep accounts safe and to spot abuse.
• What you send us: messages you write to support, and anything you include in them.

We don’t ask for your identity documents to use MegaHub, and we don’t collect card details.

• to create and secure your account, and to send the codes you need to verify your email or reset your password;
• to process your payments, fulfil your orders and issue refunds;
• to prevent fraud, abuse and duplicate refunds;
• to answer support requests and fix problems;
• to meet legal obligations, and to run and improve the service.

We don’t use your data for advertising, and we don’t sell it.

Only the people who help us run MegaHub, and only what they need:

• Our payment partner, which creates your funding bank account and tells us when a transfer arrives. It sees your payment details and the name on the account.
• Number, boost and gift-card providers, which receive the details of an order so they can fill it (for example the service and country you chose, or the link you want boosted). We don’t send them your password or wallet details.
• Email delivery and hosting providers, which carry our emails and store our data on our behalf.
• Authorities, when the law requires it or to protect people from fraud or harm.

These providers may be located in other countries, so your data can be processed outside Nigeria.

We use only the cookies the site needs to work. When you sign in we set two secure session cookies that keep you signed in and are cleared when you sign out or they expire. The app can also save a small cache on your device so that it opens quickly and can be installed on your home screen. We don’t use advertising or cross-site tracking cookies.

We keep your account and order records while your account is open, and afterwards for as long as we need them for refunds, disputes, fraud prevention, accounting and legal obligations. Records we no longer need are deleted or anonymised.

Connections to MegaHub are encrypted, passwords are hashed, sessions are short-lived, and access to our systems is limited to the people who need it. No system is perfectly secure, so please use a strong, unique password and don’t share it.

You can see and update your details in your profile. Under applicable data protection law, including the Nigeria Data Protection Act 2023, you may also ask us to access, correct or delete your personal data, to restrict or object to how we use it, or to give you a copy. To do so, contact us. We may need to confirm who you are first, and we may have to keep some records where the law requires it. If you’re unhappy with how we handle your data you can complain to the Nigeria Data Protection Commission.

MegaHub is not for anyone under 18, and we don’t knowingly collect data from children. If you think a child has signed up, tell us and we’ll remove the account.

We may update this policy as MegaHub changes. We’ll update the date above, and tell you about significant changes in the app or by email.

Privacy questions or requests? Use the contact page.